Unleash Online Potential: Video & Websites with Chris Colton, founder of SeeSee

An epic YouTube Live session with Chris Colton, the founder of See See — a one stop shop for creative services that include Website Design, Video, Photography & Drone Services.

We're diving into the game-changing power of video and websites, and how they can transform your online presence.

Transcript below!

 
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  • 0:00

    Hello hello welcome back everyone to the unlocking website

    0:05

    success series I'm really excited to be joined today by Chris Colton who is a fellow website geek and it's fellow

    0:13

    Squarespace person but he does a range of other things as well including

    0:18

    being a video expert and he does some really cool drone work and a lot of other video stuff for businesses uh far

    0:25

    and wide and I'm excited to talk to him about where's two passions meet websites and videos

    0:32

    welcome again Chris do you want to talk a little bit about um you your business and how you got

    0:37

    here yeah sure so hello everybody my name is Chris and I run a business

    0:43

    called CC I am based here in Northern Ireland down in a little town called Uma

    0:50

    um my journey kind of started in probably around 2017 uh when I moved back home after 11

    0:57

    over in England um I was working for Apple at the time

    1:03

    in Cardiff and then I came home and I just kind of was a little bit fed up

    1:09

    with working for other people and I just wanted to be on that kind of self-employed Lane and do what I want

    1:15

    when I want kind of thing um and basically High ice first started out was with websites

    1:23

    um with Squarespace um same as Ellie um and basically

    1:30

    before before even Apple I'd own a music course um and my dream job was to be like a

    1:35

    music supervisor so like back in the music for movies and videos and TV shows

    1:42

    I didn't know that that's really cool so I actually had a company called uh CC

    1:47

    supervision it was called so um the CC which you can kind of see behind me here my logo

    1:54

    um it's just my initials so C and C and the reason behind the name is that you

    2:01

    can we see the world with through eyes through glasses

    2:06

    um and yeah it's just my initials as well so that's kind of how it came up but um I originally designed a website

    2:12

    actually using Wordpress with the help of a guy that I worked with and I was

    2:18

    basically sharing like a song of the day um every single day on Twitter on on the

    2:24

    website um and then when I when it was common to update on the website I found out really

    2:30

    hard to do with WordPress WordPress is amazing but you have to be very technical when it comes to it so I

    2:38

    decided to move over to Squarespace and then I was doing kind of the same same thing

    2:44

    and then when I move back home I was kind of like what am I going to do with my life right now and I actually quite

    2:51

    liked doing the Squarespace websites and I managed to get like my first website

    2:57

    for like it was for a local musician here in Uma and I charged like 300 pound

    3:03

    for the website like and I was like oh my God I might be able to do this and as things kind of started

    3:10

    to go along with the website stuff I always kind of had an interest in videos

    3:16

    and um making videos um I kind of when I was working with

    3:22

    apple what I've been taking a lot of photos and stuff like that and what I kind of started to realize that when I

    3:27

    was doing the websites at the start was that people were like oh do you know anybody that does video

    3:34

    or does photography we need a person so I kind

    3:39

    of got thinking this is something I could do as a package show do website design but then also do your photography

    3:45

    and your videos um so my first kind of Step In was actually buying a drone so yeah I went

    3:51

    in like quite at a different level some people buy a camera straight away whereas I just bought a drone and

    3:58

    kind of jumped under it from there and yeah the Drone stuff kind of took off

    4:04

    um no pun intended and um that's kind of where I started to get

    4:10

    my passion in for video um and then bought a camera and what I

    4:15

    kind of quickly realized is that people do need more than just a website they need your videos they need your pictures

    4:21

    because as you all know yourself there's nothing worse that if somebody comes to you

    4:28

    and they're like yeah I took some pictures on my phone and then you upload them to the website then they're a

    4:33

    little bit blurry um or if they're like like if they send you a video and it's been recorded on

    4:38

    like a 33 tan like Nokia looks like quite awful

    4:45

    um sometimes it'll work sometimes it'll not but I kind of my passion then for everybody who started to grow probably a

    4:52

    lot more than my passion for website design I just find it a little bit more

    4:57

    like ABS get more of a buzz off that rather than doing the website stuff so I'm kind of starting to lean more in the

    5:03

    video now um but yeah that was kind of how I've started to get in the video more so

    5:10

    started website design and start doing drone stuff and then I more so on the ground camera video stuff so that was a

    5:18

    very long-winded and true uh yeah that's how we got there no worries I just yeah I think that

    5:24

    that's really really interesting because like you said it when you're a website designer there's so many pieces of the

    5:30

    puzzle which is why I'm having this whole series right there's so many pieces that make your website go from like basic to like incredible and one of

    5:38

    those really really key pieces is really good graphics and um images videos and so we do have a

    5:45

    talk coming later with Karen flowers um all about that because she does such incredible branding photography and

    5:52

    videos I've never seen anything like it but she's out from London sad day for me

    5:58

    um but but anyway um because it's a lot of times you'll

    6:04

    get videos or um images from a client and they're like even if they're really high quality

    6:10

    they're not taken with a website in mind and I think even sometimes if you have

    6:15

    like a maybe a photographer friend who's used to shooting things like weddings or portraits and then they're being done

    6:23

    again for a website they're not having that idea of like okay this is being used for Branding so

    6:28

    it's gonna probably be put in canva with things layered over it or it's gonna be on a website where then you're going to

    6:33

    be putting it on a big banner and so everyone's centered yeah yeah it's the bane of my existence yes yes I want

    6:40

    things like if I love a good Banner image so like when an image is using a banner drone

    6:46

    pictures work really well but if it's say pictures of people and it's and it

    6:51

    like stretches them especially when it comes to mobile um it just goes like straight and then

    6:56

    there's like people's faces are centered like it's yeah yeah you've got to be really really conscious of your subject

    7:03

    when you're going to be using on a website in a different way there needs to be a lot more space around

    7:09

    um subjects yeah one one thing that I've definitely noticed with likes of video

    7:14

    um on in terms of websites is that I don't know you you potentially come across this as that sometimes clients

    7:20

    will send you over like um and about like a paragraph of about but it's loads of text and people just

    7:28

    don't have the attention span anymore to read those attacks so that's why I

    7:33

    always kind of say can you explain this in a video about what you do um and people watch a video quicker than

    7:40

    they will read a long bit of tax because it's a little bit more engaging um bit more interest and it's a good way

    7:47

    of getting over like complex ideas as well so if you do you need to describe what you do

    7:53

    um it's it's definitely an easier way to explain to people and people will definitely watch a video quicker yeah

    7:59

    like and I need to read and do this for my updated website but I used to have

    8:04

    video asks on both of my service pages and that's a tool that allows you to have like a little pop-up in the corner

    8:09

    and people can watch a video and you can chat to them for about two minutes and they really do cut you off for too much

    8:14

    which is good okay down to that attention span thing and then um people can chat back to you so it'll

    8:21

    send you an email somebody comments or has a question or something like that and I need to get that back I have some

    8:27

    updates to my site again that's the whole thing about being especially website designer you're constantly doing them

    8:33

    um but would that very nicely brings me to my next question which is how do you see

    8:39

    like what are good ways to use video across your website

    8:45

    definitely I think so for the likes of an e-commerce website

    8:51

    say you're selling something um let's just use makeup for an example

    8:57

    um a good way you could use video there is that you could have a video of the best way to put it on wear it style it

    9:06

    um somewhere with I don't know like the likes of Asos and places like that use video to show like with clothing the the

    9:13

    fit I call it fats if it's a tight fitting outfit or if it's baggy

    9:19

    um stuff like that can be really useful um it's engaging as well

    9:25

    um because you can see a picture and a picture doesn't show everything whereas a video

    9:31

    can show you quite a lot other ways for service based businesses

    9:37

    for example just basically talking about what you do sometimes you can go onto your website and you'll see a Services

    9:43

    list but you maybe you might not know if they still do that service or how they

    9:48

    do it or you want to know how they do it sorry um it can be a good way to show what you do show the quality of your work for

    9:56

    example if you were to do car graphics you could do a video of

    10:02

    um recent projects that you've done um but it's definitely a better way of

    10:07

    having a showcasing your work to people um but definitely with the likes of how

    10:13

    to's as well showing how do you do this how you use this prod product or

    10:19

    whatever you're you're buying you know um it can be a great way to show off

    10:24

    that there and I think a lot of my clients I've seen in the past they've done things like maybe they have a

    10:30

    soundless video that they have as a banner and it makes a good backdrop for that first thing when people see you the

    10:35

    thing is is you can have now we're going to talk about this in all these videos but you should have a lot of pictures or

    10:41

    videos of you across your site whether you sell products or Services because people are buying from you right

    10:47

    especially with small businesses they're going to you for a reason rather than Primark right like they so that so you

    10:55

    should have a lot of those types of things but and while video or sorry well images are really really good for

    11:02

    helping build that trust and relationship a video does it even better right a video does it even better and so

    11:08

    along those same lines of maybe you have a video talking about your services or maybe you're showing how to use your

    11:15

    product other things that my clients do are having video testimonials from their

    11:20

    clients because in theory our brains always say oh right these are great testimonials and if you put a picture of

    11:28

    the client even better right because it shows this is a real person yeah but if you can put have a video of your client

    11:35

    even even better because they go oh my gosh right they can see that start to see themselves in that person yeah

    11:42

    um so it can be a really valuable tool what I find that I struggle with because obviously I design websites I've used

    11:49

    these these tools these features I do this for my clients um I don't do it for myself enough I do

    11:56

    create YouTube tutorials so I could use video quite a lot in my business I show up on Instagram stories I did have that

    12:04

    video ask um but yeah I would love to start having things like

    12:11

    my about me be me talking because that's clearly something I'm good at right

    12:18

    it's in my wheelhouse and I am chatty and impersonable and I'm bubbly and

    12:24

    yeah and that's and that's the thing like people want to buy from real people I know that that might sound

    12:31

    like silly but like sometimes if you show off your personality in a video people might like

    12:37

    like you from from that like I actually really want to work with this person they seem really nice they seem really cool

    12:43

    um showing your face off it makes it more personable I think for when people are spending a lot of money with you so

    12:50

    that's something actually that I need to update my website it needs a little bit of a refresh I think when you're

    12:56

    designing a website you like just completely abandon your own when it yeah and yeah I did an overhaul of mine in

    13:02

    January and now I'm switching one some of my none of my web services are changing but some of my systems services

    13:07

    so you those of you on the channel probably know that I am obsessed with Squarespace and I'm totally obsessed

    13:12

    with business optimization and so some of my service assistants are changing and I'm like

    13:18

    did my website at the start of the year and now I need to split my services page again I really need to get those videos

    13:24

    in um yeah just never ending I know that it really is never and it's hard to keep on

    13:29

    top when you are doing work for other people um but then it is important to remember to Showcase your own stuff like to make

    13:37

    it look the best it can and I think I need to record a video soon have it on my home page basically it has like a

    13:44

    little breakdown of everything that I do so uh video photos uh drone websites

    13:51

    basically just talk through what I do because people might land on my um website and

    13:58

    um yes it says it in the Hat or what I do but I think if you have a video talent and maybe even showcasing off

    14:05

    like a little bit you say oh I do drone and then show a drone chat you know yeah

    14:10

    some case studies yeah those case studies example we are all about social proof over here yes yes and in a way you

    14:19

    kind of even if you're not um videographer or somebody who's shooting

    14:24

    video you could call it your show rail in a way like a showcase and off your what you do

    14:30

    um so yeah classic is a show rail um that you can send to people and what

    14:35

    what you do really um which is great so

    14:41

    let's talk like if you were a small business owner and you wanted to start implementing some of these things across

    14:47

    your website so whether that be a big banner image or some case studies or some video testimonials or

    14:54

    um some examples of your work or a video of what you do or how you offer it or how

    15:00

    something works all these things we just talked about how would you like so you do this with

    15:05

    your clients quite a lot how do you recommend they get started this is going to sound like so cliche

    15:10

    but literally just set up we all have amazing phone like the phone the camera

    15:16

    and iPhones or Android phones now are amazing like we all they all pretty much

    15:22

    record 4K which is really high quality and the thing to do

    15:27

    is put it on a tripod make sure that it's in portrait mode if it's going on

    15:34

    your social media and literally just press record and no like no joke I would

    15:40

    do I was like maybe two days ago shooting a little video on color grid and it took me about an hour to do that

    15:48

    one video but I was I was stopping recording stop and I'm like oh that sounds that

    15:53

    doesn't sound right need to redo it but do as many as you can and you'll

    15:59

    probably be sick to your teeth of what you're saying by the end of it because you've said it so much and said it in so

    16:04

    many different ways but um literally you just gotta press record and I I know from over here in Northern

    16:11

    Ireland it must be a culture thing but northern Irish people don't like to be on camera or talking

    16:18

    um and it's just getting out of that like I think people worry about what what are they going to think of me that I'm talking about myself or my business

    16:26

    but if you don't promote yourself like nobody else is going to shout about you so definitely share about yourself as

    16:32

    loud as you can um and probably a cultural thing as well that we don't really Pat ourselves in

    16:38

    the back over here um and say how great we are and what we're doing um but I guess that's can be worldwide

    16:45

    as well it is hard to kind of bug yourself up um and make yourself sound as good as

    16:50

    you really are um but yeah just press record go for it don't care what other people think at

    16:57

    the end of the day it's your business they're not paying your bills it's like you gotta do what you gotta do

    17:02

    um and go for it like and you will record at the very start um I've sort of started to record

    17:08

    YouTube videos and stuff and the very start I'm looking back those videos I'm looking are awful like they're really

    17:14

    bad um whereas now I am starting to get a little bit better and you're sort of starting to see the progress so yeah

    17:20

    just literally just press record go for it if you're if you're doing it on for social media just make sure it's in a

    17:26

    portrait mode if you are doing the likes of YouTube and stuff just turn it to the side to make sure it's in landscape

    17:33

    that's kind of some of the key things but mainly now because everything is Tech talk Instagram reading we're talking websites today so

    17:40

    for website video Yeah website video definitely definitely landscape if it's

    17:46

    going on social media and you want to have it on social media always make sure that it is Portrait but yeah for the

    17:53

    likes of websites I definitely don't recommend doing a portrait doing landscape but literally

    17:59

    just go for it and um yeah you will be awful at the start but you'll you'll get more comfortable

    18:05

    get more comfortable talking um and things will get better and and just go for it yeah so for me personally

    18:12

    when I first started with video because I do this YouTube channel um I've made reels I used to love doing

    18:19

    igtvs back when they allowed long form video yeah um and I yeah so I hated putting myself

    18:27

    on video at first um I was one of those people that I've had a podcast and this is going to go on

    18:33

    the podcast I used to be one of those people that like cringed at the sound of my own voice

    18:38

    um obviously that never like fully goes away but the more you practice not just

    18:45

    speaking and speaking coherently and doing all those things but the more you practice in general the more you're

    18:51

    going to feel like all right this is it's fine so I actually started just doing Instagram stories because I I was

    18:57

    able to tell myself these disappear in 24 hours it doesn't matter and practice there and then I started

    19:03

    doing um the igtvs and now obviously I do YouTube

    19:08

    channels and I think I started doing the same stuff I do on my YouTube by doing courses that in my business didn't fully

    19:15

    work out to be honest but it gave me the practice of the like whole recording your screen and showing people what

    19:20

    you're doing at the same time which is a skill it is so hard to do and teach

    19:26

    um but again I've done it I've gotten to the point where it's so second nature to me and the reason it's

    19:32

    I have a YouTube channel is because showing up and doing a 10 minute YouTube tutorial is so much easier for me than

    19:41

    creating a full-on blog post and I can then take that content and put it on my blog which

    19:47

    um and like you said it's more engaging it's more bite-sized for people to learn from and YouTube personally for me is

    19:54

    such a great medium because I get comments and leads from videos that I

    19:59

    created over a year ago yeah um people will be like this is exactly what I'm looking for and they just reach

    20:05

    out to me like thank you um or can I book a power hour or whatever it is so coming back to

    20:12

    websites talk to me about because obviously videos are such a powerful tool but there's some limitations

    20:19

    um when it comes to using videos and on your website so tell me a little about using videos for your website and how it

    20:25

    works on mobile so I know that if you want like so

    20:31

    sometimes I've used um Drone footage for the likes of an engineering company showing off their

    20:38

    product on a really big like site where you get to see everything you get to see

    20:44

    their product but there's always when you upload the video say to the banner

    20:49

    and like the Squarespace there's always always have a fallback image

    20:54

    which is very important so that if for whatever reason the video won't load

    21:00

    you have an image to fall back on but also you do have to be very weary that

    21:05

    when recording a video or putting it on your website there's there are multiple things that you need to consider the

    21:12

    likes of the size so you maybe want to upload the likes of YouTube first before uploading to your website

    21:21

    um yeah it's it's all about kind of the sizing on mobile like

    21:27

    obviously when when you go onto your website on your mobile uh once you press play it'll it'll be like the landscape

    21:34

    mode but hopefully when you turn it it'll turn into you know a larger video

    21:41

    it's whether you kind of want to have those landscape videos or the portrait videos again so it's kind of figuring

    21:49

    out what's gonna best suit for each section of your website

    21:55

    um and and the format so even it is finding out whether you want to shoot in

    22:01

    in portrait or landscape which can be important sometimes depending on the part of the website really I know for

    22:07

    banners like when you go on a the likes of a laptop or a desktop a banner video is amazing

    22:14

    it can look so beautiful um playing in the background but you do have to always have the backup of an

    22:22

    image yeah like Squarespace actually doesn't allow the video to be played on

    22:27

    mobile so the way that their platform does this is like you said they have a fallback image and that image is all

    22:34

    that shows up on a mobile yeah it doesn't show the video and that's good for a few reasons like you said if somebody has a really slow internet

    22:40

    connection um it allows for on desktop that image just to show and then it allows on

    22:46

    mobile for somebody not to have to pull through loads of mobile data to play this video

    22:52

    um other things like you said that we use quite a lot in the website design world is maybe hosting that video

    22:57

    elsewhere like YouTube or Vimeo I do videos of like screen

    23:04

    recordings of like me scrolling through the websites I design and I do those in Loom because it's easy where I record

    23:09

    all my screen recordings and embed them to my website so I'm not

    23:17

    I'm doing anything crazy with that um the other thing is it some websites you can host as much video

    23:24

    as you want to especially if you're looking at something like you're having WordPress you're paying for your servers anyway so however much video you want to

    23:30

    upload to your servers your your thing Squarespace has limitations depending on which plan you're on and and that's

    23:38

    again having that much Native video in your website is something you should be very wary of how you want to do it

    23:46

    um but you're right there's lots of ways to kind of get around that so that people aren't having to download the full video Yeah while they download all

    23:53

    the rest of your websites yeah one thing I always would recommend to people is even if you're not going to use it just

    23:59

    start a YouTube channel so you have somewhere to put those videos because it's free

    24:05

    um you can upload their videos if you ever want to use it in the likes of a presentation or on your website you can

    24:12

    always link embed it into your website but just start a YouTube channel for you and you can put those videos up as

    24:18

    unlisted or private um so that they're not just showing up for the whole world if you're not

    24:24

    wanting that to be what they are yeah um I also have a lot of clients that do use Vimeo because if they're especially

    24:30

    if they're um it's sort of like intellectual property so if it's a course or something they've created in

    24:36

    those videos and we're using squarespaces members area or other features that Squarespace has

    24:41

    um they don't want those videos to be accessible off their website so you can

    24:47

    set up that they can only be embedded on specific domains and things like that in Vimeo

    24:53

    um so there's lots of things because I have found this issue where a client only wants one web image or one video on

    25:00

    their website maybe like one big nice homepage video of them talking about what they do and

    25:05

    why it matters um and then you go to you link put it in

    25:11

    through either the code or with the link and I've got a whole video on my Channel about how to embed anything into

    25:18

    Squarespace if you want um but they're embedding this video and then at the very it gets to the very

    25:24

    end and it recommends a bunch of people's videos that aren't theirs right they're embedded into their website

    25:29

    so there is just a tiny bit of extra code you can add to keep that from happening

    25:34

    um if you have a question I can drop that in the comments later if that's a problem you're experiencing but yes there's lots and lots of ways to go

    25:41

    around to get around all the little pesky problems that happen with free tools

    25:46

    um without necessarily having to go say the meal route and then that's that's that's a good good point that if

    25:53

    somebody is watching a video on your website and it is from YouTube and then a recommended video comes up that maybe

    25:58

    they're interested in they click on it and then they're away from your website so it's it's important to have those little uh

    26:05

    kind of safety nets I guess for keeping people on your website as well so

    26:10

    most of you Chris knows because he's and we do the same thing in a lot of ways but if you don't know best practices are

    26:17

    that any external links any links on your website that go to another website of any kind are opened in a new window

    26:24

    because it's that that same thing you don't want people to leave your site

    26:29

    um unnecessarily yeah and even the good thing I guess sometimes about

    26:35

    um embedding on your website they will stay on your website while the video plays but sometimes if for the likes of

    26:40

    YouTube they could open the app you know some phones have a setup that if you play a video it'll take them into the

    26:47

    YouTube app and then they're down a whole another hole of watching videos of dogs that's true I have in my site alone

    26:54

    I have on my home page I do have three little videos there are scrolling websites

    27:01

    might not be my home page might be my services page but I have three little videos that are like um mock-ups where

    27:07

    the scrolling website is inside a laptop or something yeah and those are because they're all like 30 seconds they're just

    27:13

    uploaded directly into Squarespace then I have some YouTube videos mostly on my

    27:18

    blog um where I figure if somebody's after information on my blog they're probably gonna watch two or three videos about

    27:24

    the same thing figure out which one's the best I don't yeah mine will probably be the best fingers crossed yeah and

    27:30

    then hopefully they'll come back for more information yeah um and then like I said I have the Loom videos and luckily

    27:37

    um Loom doesn't really recommend other videos or anything like that so that's another option yeah

    27:43

    um I really love loom like Loom is amazing for

    27:48

    given like kind of shown so if I build a website for somebody um I will record a loom and showcase oh

    27:56

    this is what I've done today this is an update this is a video update and it's amazing and it is another power of video

    28:02

    you know it's it's another kind of medium of video loom in your dashboard it will say you've avoided this many

    28:08

    meetings this week yes recording videos that's lovely yeah yeah um but yeah Loom

    28:15

    um for those of you don't know it's a free video software it does a few things and you can record your face so I create

    28:22

    videos like this um you can record your screen you can record both which is how I do my YouTube

    28:28

    videos I also create like videos for my clients I also create videos for my team

    28:33

    that that link that tutorial will live in our project management tool forever but that's a whole other side note but

    28:40

    what I think is the most valuable is you can record a video of just your face or video of you um you can also create like

    28:48

    little backgrounds and things and and so you can create a really good video and

    28:53

    host it there and get that into Squarespace or whatever wherever you're hosting your website without having that

    29:00

    issue of it referring additional videos I could YouTube would because YouTube

    29:05

    wants people to stay on their platform that's how they get to show ads and get paid right yeah yeah

    29:11

    I know and one thing I like this might not be um for everybody but one thing I do like

    29:18

    is when I'm sending feedback to a client I get a little notification when they watch it and that always kind of it's

    29:23

    always good for like keeping yourself up to date with where people are and stuff as well so

    29:28

    um it's always good to know when people have seen stuff yeah absolutely

    29:35

    so first off I know we've had a couple people popping in and out of the stream if you have any questions for myself or

    29:40

    for Chris around websites around um video and websites run video in

    29:47

    general uh let us know but so I would like to kind of harness

    29:52

    come back to that but like so we've talked about all the different ways that you can use web uh video in your sites

    29:58

    we've talked about how to make it like optimized and not slow

    30:05

    down your site or not direct people away from your site um how do you make sure it works on

    30:11

    mobile and that responsiveness issue is something with anything you're going to add to your site

    30:16

    um but tell me about like the power of video I guess so this whole

    30:22

    thing is meant to be like so we know it's going to allow you to be more engaging we know it's going to be really

    30:27

    really personable but talk us through sort of maybe some of the results your clients are getting

    30:33

    or other kind of wow things that you've been able to achieve through using video

    30:38

    for yourself and clients yeah well in a way for myself anyway

    30:44

    that when I put up a video and people say share it

    30:49

    for me and my own results it's getting me more work people are seeing what I can do rather than people just reading

    30:56

    on a business card or this guy does video well that's cool but when people share it and people see it

    31:02

    it's then giving myself more leads essentially to

    31:07

    show off um what they like to drone stuff everybody's always amazed with drone images like they're always the most kind

    31:14

    of impactful in terms of making videos for clients

    31:21

    I've done some charity work for um from for some local charities and

    31:27

    they've made videos and the videos have brought like out emotion on people like

    31:33

    potentially I I remember one video that they were saying that a few people were crying like watching the videos like

    31:40

    that emotion that you can like if you can attach somebody to a video with emotion they're already investing in you

    31:47

    straight away they're like this is amazing who's made this video or they're connecting to the company more

    31:53

    um what's the likes of um well for for websites when people put up videos you'll definitely notice that if

    32:01

    you check on the analytics if there's a videos page it's probably going to have more traffic than the likes of uh by

    32:08

    page because of that um people just prefer watching videos

    32:14

    you know um in terms of the businesses and when they

    32:20

    do videos I do get a lot of great feedback where people are saying oh um we've had some great feedback from

    32:26

    employees and um customers that they really love the video and that does that will stack with

    32:34

    people if they remember oh do you remember that video you've seen it's like kind of like if you think about Coca-Cola now at Christmas time you're

    32:41

    always going to think of that big that big truck and Laurie people always have only see a video they like connect it

    32:48

    with something um and companies find that a great way to connect maybe a video with a product

    32:54

    essentially you know um it's because it combines those two like the learning types like Visual and

    33:00

    auditory learning like if I just hear something I know I have a podcast and I listen to a couple but I cannot really

    33:06

    listen to podcasts because it doesn't stick like I have to see it I have to read it or watch it for me to process

    33:13

    that information so it kind of combines those two major senses and it can improve learning that's why it works for

    33:19

    engagement so well yeah um it also can be a really quick win yeah right so especially if it's a

    33:26

    tutorial or a how-to video or a testimonial it's that really quick like

    33:31

    it takes somebody probably mere minutes to watch something and do something that like for example

    33:38

    as a side note I spent a good chunk of my yesterday trying to figure out how to add a custom font into a Shopify site

    33:44

    that I'm working on and I read all of shopify's Articles and everything about it I could not for the life of me and

    33:51

    the second I got on a YouTube video I was like yeah like it involves code and stuff but

    33:57

    it made it suddenly was very just this like okay I know how to make this work now it doesn't mean it wasn't still a

    34:03

    whole rigmarole but it was it worked I figured it out right out there in the end yeah

    34:09

    um so it's that that power of video can be really really good

    34:15

    um I know you've also done videos for like um vehicles I know you've done it for like

    34:23

    um houses or in buildings and things things that just people again it's that

    34:29

    a picture doesn't do it justice situation so tell us a little bit about that so even like I don't know if sometimes

    34:36

    when you go to the likes of a restaurant or um even a business you can sometimes you

    34:41

    want to see what the place is like before you get there um and that that can be quite good for

    34:47

    customers who are maybe a little bit nervous um who need to kind of like see where they're going or

    34:54

    um they want to visualize where they're going essentially um it's a good way to show if people are going to like the vibe of somewhere

    35:01

    um in terms of cars it's good to see if people like it kind of saves people time

    35:07

    in a way like they're not like they feel like if I go down here am I going to waste my time whereas a video

    35:12

    can show them exactly what they're potentially getting into where they're visiting where they're going

    35:20

    um give them kind of like uh pre I think I think we like as humans we

    35:25

    like to know what's ahead of us rather than being surprised and I think video is a good way of showcasing that I do

    35:34

    um local estate agent videos here um and for them it's it's been very good

    35:39

    because it gives people choose people around the house I choose them the kitchen the

    35:45

    bathroom the bedroom and for them it's it's saving a lot of time with time wasters essentially people are seeing it

    35:52

    straight away and they know yeah I actually quite like the vibe of this place or this house I could see myself

    35:57

    living there yeah there's nothing like those three sick like videos but in the world before that either this full 360

    36:03

    images before they were starting to use video more with properties you'd kind of

    36:09

    go oh my gosh I kind of actually can see what this place like looks like it looks like you're just looking around and

    36:14

    you're getting that same but even better right with video um for these spaces and that can be

    36:21

    so because there's so many businesses that are probably going to be watching this that can be estate agents that can be a

    36:27

    um Airbnb host um that could be a car dealership that

    36:34

    could be um your phys if you have a business and a shop that could be your shop people can

    36:40

    walk around the shop they can see what and obviously your products are going to be updated but if you have a cafe or

    36:46

    anything like it's people love to I feel like they are in a space you're right and

    36:53

    it also can maybe give ideas for accessibility um if there's stairs if there's if it's

    37:01

    family friendly if it's um those kinds of things that people who

    37:06

    maybe have special circumstances um need to be thinking about in advance as well yeah absolutely and it's it is a

    37:13

    great way to show off your space and and kind of shout about what you do as well like here's our amazing Cafe here's our

    37:19

    amazing bar um here's our armies in car showroom and as you said for accessibility needs as

    37:26

    well it's good to show off that you have those other than somebody coming down

    37:32

    um say for wheelchair access for example um it could show off that it's there

    37:37

    rather than them getting down there and being like oh I can't go into this place because because of this reason

    37:43

    um it's definitely a good way of showcasing off spaces as well um I know I like to see like where I'm

    37:50

    going and even some places are like quite hard to find as well

    37:56

    um and I did I did launch a service last year like where to find those videos where I basically strapped a GoPro to

    38:03

    the front of my car are and like like physically drove to the location

    38:08

    um that's brilliant yeah so so many places especially I don't I know America's very grid-like

    38:16

    um but if you're in Europe there's so many places that might be down like you go down in alley and then it's this

    38:21

    weird little Nook and it's not easy to find yeah and like

    38:26

    it's and it saves the business so many times because they're probably like getting phone calls being like hey I'm starting outside this place that you're

    38:33

    meant to be but I'm not here and then like it cuts out all that time um and that was quite quite a good one

    38:40

    because there was a few places especially in Ireland here we have quite a lot of remote uh roads and and stuff

    38:46

    so I I basically strapped the GoPro onto the front of the Bonnet

    38:51

    um and like physically just drove to drove the route with like there was a little map in the corner showing off

    38:58

    where it goes um and people find that really really handy and that is a good way of sure if

    39:04

    even if you're in a shopping market or a mall as you as you guys would call them like

    39:10

    um it's really really good to kind of show that off and just make it as easy as possible for people to find you and get

    39:17

    there and then as you say then just see your facilities and stuff as well

    39:22

    yeah and then it's also really interesting so you brought this up before but I kind of want to Circle back to it so it's not just big so we've

    39:30

    talked about various Industries and how they can use video um I think one of the biggest ones that's coming forward more and more is

    39:37

    for product-based businesses pretty much Squarespace Shopify any of these tools now will allow you in the

    39:44

    place where you add images and you know you usually upload a few images you can add a video

    39:49

    of that of your product and like you said it doesn't so

    39:55

    you can do video for wherever stage of business you're in obviously these big h

    40:00

    m and Asos and whatever are having professional done videos at the same time they're having professional done

    40:05

    photos of the garments right the outfits

    40:10

    um now you can if I know some businesses that do this right they have professional done images of every single

    40:17

    one of their products you can like send your products to people who do these images and videos for your site but you

    40:24

    can do them yourself too like you can in your home have a little light box create

    40:30

    these images um you can watch a couple quick courses my

    40:35

    husband's company has at the start of every

    40:41

    week they do a I say husband's it's not his company he works for them by the way so but at the start of every year they

    40:48

    have a week where they all get to work on their fun creative projects and then showcase them at the end of the week and

    40:53

    a couple years ago one of the gals in the company did essentially product videos and she made these like

    40:59

    incredible videos showcasing perfumes and all this and she's at all with her phone I'm pretty sure right

    41:05

    um there's videos out there that show you how to make these and it but it doesn't also need to be that complicated

    41:10

    you know just make sure you have the right light and and go you know give all the

    41:17

    directions and dimensions of the product that people will be doing um yeah I think people like when a new

    41:24

    say for example a new Gadget comes out I'm straight onto YouTube to watch that video like how like I watch people

    41:30

    unboxing it like I want to see what the box is like my husband does this too yeah you guys are weirdos but yeah yeah

    41:35

    it's a bit of a nerdy thing like but like say for example Apple have released a new Mac I want to go and see what it's

    41:42

    like see what people are testing out if it's gonna if it's gonna benefit me like the pirate video can make people like

    41:49

    I've I've done it numerous times where I'll watch a product video and after I'll be like yeah I need that I need it

    41:55

    yeah and we do it with the research side of like good products is amazing the

    42:00

    other thing is touch circling back and is a great idea is you having your users

    42:07

    create those videos for you sending out to you know maybe you've come out with a new product sending a few of your hype

    42:13

    the people who loved your last product a few asking them to create um a little video or give you a review

    42:20

    sending it out to and this is touching on influencer marketing but sending it out to people who would be in your Niche

    42:28

    or industry that create these videos on YouTube and there's a lot of differentiating factors

    42:33

    about whether they do it or not you know it depends on the size of their YouTube channel the size of your all these things but you could do a little

    42:38

    research I bet you there's somebody you know that has a YouTube channel or a podcast that would be happy to chat about your product if they truly liked

    42:46

    it you know absolutely yeah like that influencer marketing style of things is

    42:52

    is massive now and um like I I can only refer to how I have

    42:59

    purchased things in the past that I have literally watched videos on YouTube of somebody telling me that this camera is

    43:05

    amazing and it's gonna cut your workflow down or it's going to help out with your

    43:10

    workflow make it faster make it more efficient and I'm just like buy straight away like because it comes back to that

    43:16

    idea we talked about before it comes back to social proof and there is nothing more powerful than user

    43:22

    generated content yeah right absolutely there's nothing nothing more powerful than that

    43:28

    um people again it gives people that opportunity to see themselves and someone else it's not and it's not

    43:33

    coming from the person whose job it is to sell it it's coming from somebody else and I think with the likes of an

    43:38

    e-commerce website that maybe have a product that they know that they know is great and will help people if they have

    43:45

    a video on the product page who own the benefits and show them how it's used people will watch it and if something

    43:51

    clicks with them they'll they'll buy it so abs lately like the pirate video is

    43:58

    incredible and as you said people can do stuff from their home they can do it themselves I think there might

    44:04

    be this concept that you have to have a really expansive camera to be able to do these things and you definitely don't

    44:11

    like your phone as like phones are getting so powerful now that down the line and the computers in them

    44:18

    at this stage are incredible along with the you know the cameras themselves and I think the thing is is

    44:24

    it's all well and good to buy a really nice camera but if unless you're doing something like you're getting paid for whatever you're doing with your camera

    44:30

    yeah if you're not using it tons and tons and tons like the chances are is that your that your phone's gonna

    44:36

    outpace that camera's technology in like no time at all so and and the thing

    44:41

    about like fancy cameras is that there's a it's just not a matter of packing it up and press and record there are so

    44:48

    many technical things in it that you need to figure out whereas on your

    44:53

    camera everything is like nearly on auto so it's like it'll pretty much do everything for you straight away

    44:58

    Straight Out of the Box um and then yeah I said really quick I did not know iPhones do not

    45:05

    automatically put your phone on 4K mode yeah so you can very easily change it to

    45:10

    4K mode um so mine now is on 4K mode you can do little things like iPhones don't Norm

    45:16

    just naturally have the little grid so there's lots of things if you literally watch how to optimize an iPhone or an

    45:23

    Android for the best video it will like one YouTube video will have you sorted and you can do it all probably in less

    45:29

    than 10 minutes of like okay now every video I take is going to be amazing yeah and people will always ask me oh do you

    45:34

    recommend a good camera for my partner um they really want to get a photography

    45:41

    and I nine times out of ten I would say to them um start out on your phone and use your

    45:47

    phone like you already own the phone whereas if you want to get under photography you have to buy the camera

    45:53

    body you have to buy then the lens like lenses alone can be like upwards of 2000

    45:59

    pounds like more expensive on the camera whereas you have already got that in your hand in your in your pocket

    46:06

    every single day um and and kind of going back to what you said what we were talking about before is that

    46:13

    to get comfortable on camera once you the first time you do it you'll be like you'll be like nervous you're like oh that sounds so stupid but even just

    46:20

    record it and keep it locked away for practice column practice runs I guess

    46:25

    and keep doing it and filling up that like kind of like a bank of videos of

    46:30

    you recording and you will probably look back and be like oh my God that's so cringe But like after a while you'll

    46:36

    start getting better and more comfortable on it um but yeah just keep just keep doing it and and one other tip around that is

    46:43

    when I create videos that I know are going to be like like when I create my video ice cream I'm gonna put it on my

    46:48

    website I make myself bullet points like don't create a script but bullet points so that you can

    46:54

    breathe a little bit and be like okay I'm not going to forget anything I need to say um but yeah just practice it just takes

    47:01

    practice Yeah and then I say that's the thing about websites that video that you have on your home page six months from

    47:06

    now when you're way better at video you can you can put a new one up like that's not not going to be a problem yeah absolutely and as you said the likes of

    47:13

    stories is a good place to start because it deletes after 24 hours like it's yeah but another way is just record on your

    47:20

    phone um and and keep them there and if they're good maybe use them if not just at least but at least you've gained a

    47:26

    little bit of experience like doing the videos but definitely people don't need to spend thousands of pounds on

    47:33

    um video gear and your phone is is just as powerful nowadays and they're only going to get better so yeah absolutely

    47:39

    okay well thank you so much for telling us all about this and for helping us to understand the power of video and our

    47:45

    businesses in general but especially how we can harness it for our websites um can you tell us a little bit about

    47:51

    how you can help people if they're you know looking for video especially if they're in Northern Ireland but if

    47:57

    there's anything you can offer them from abroad as well um and then tell us how people can find you yeah absolutely yeah so thanks so

    48:04

    much for having me on and and it's been a pleasure um to talk about websites and video

    48:12

    um so if at the minute the way I work with obviously I do websites but I'm

    48:18

    kind of steering more towards video now because I just find it I just it gives me a little bit more of a buzz kind of

    48:24

    you can send the websites my way yeah I'll send them your way um but yeah with videos so we can do

    48:31

    like one to three minute videos um we can do a little bit of Photography as well

    48:37

    um a lot of people if you have like big promises and stuff like that drone uh videos are amazing way to Showcase your

    48:45

    space showcase what you're doing um if people kind of want to get in touch they can go to www

    48:52

    dot and then put too many W's there www.cc.ie so you'll kind of see it's

    48:59

    about behind me um and get in touch there um I do a lot of stuff

    49:05

    um in terms of video and have a lot of equipment with recording and stuff so

    49:12

    um yeah that's kind of everything that I can sort of think about now effort and where can people find you other than so

    49:18

    that you're on CC yeah so yeah yeah um uh Instagram uh it's just ccie

    49:27

    um so it's s-e-e-s-e-e-i-e um every time I'm on the phone I'm giving up my email I have to explain to

    49:33

    people that it's not just the two ladder scenes so I'm like CC but it's s-e-e-s

    49:39

    okay they'll all be in this in the show notes as well so don't worry about that and then on Tech talk as well

    49:46

    um I'm kind of having a lot of fun with Instagram reasons

    49:52

    the thing I found about video and Instagram reads is that

    49:57

    um even though we're talking about websites but when Instagram reads came out views were like really high they're like ten thousand whatever but now it's

    50:04

    a lot slower so um but I'm having a lot of fun with that but um also I have a YouTube channel

    50:12

    um as well it's just under Chris Colton um and what kind of content do you create there on your YouTube channel so

    50:17

    yeah recently I I converted a Volkswagen crafter van and do like a camper van so

    50:25

    it's kind of yeah that whole van life thing is so many people's like Dreams yeah including me yeah but I actually

    50:32

    recently sold it but I've got a smaller one that I'm gonna do up so yeah kind of doing that and I'm gonna I need a

    50:37

    project huh yeah exactly yeah exactly but uh recently I've been getting really into like electric cars and electric

    50:43

    vehicles so doing reviews of those and then I'm just kind of doing tech reviews

    50:48

    and stuff as well so going for the the Thousand subscribers to start monetizing

    50:54

    and stuff like that so see how it goes but yeah that's that's kind of uh well go subscribe to Chris

    51:00

    subscribe to this channel as well and um we're so glad to have you thank you

    51:06

    so much well thank you so much for having me bye everyone bye.

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Ellie McBride

A few years ago I moved halfway across the world after marrying a beautiful man from N. Ireland. To support a more flexible life, I created systems and a kickass website to protect my time, energy and yes my flexibility. And then I started doing it for my clients too!

Want to grow in a way that feels effortless by taking your business off manual-mode? Let’s move forward with more space and ease in your day-to-day operations!

https://calibratedconcepts.com
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